
To keep your information safe when you're signing in, we only show you the last two digits of your phone number or the first two characters of your email address.

Is your phone number or email address entered correctly? Mark as a trusted sender to receive your verification code in your inbox. Valid verification codes come from an email address. We'll send another verification code.ĭid your email send your verification code to your junk folder?Ĭheck your junk email folder for a message from a Microsoft account, and use the code sent to you. If so, change your phone settings then choose I don't have a code.


Read through the list of the most common causes, and see if any of them apply to you.ĭoes your phone block texts from unknown numbers? There are a number of possible explanations for why verification codes don't always arrive.
